The harder way - reload blackberry 10 using internet explorer if for some reason the above steps don't work using blackberry link you can always reload the os using internet explorer these steps are a bit trickier so read through and make sure you understand everything before you get started. Reload blackberry 10 os using blackberry link. Update using blackberry link if a new version of the device software is available for your blackberry device, it will be listed in the settings view in blackberry
